End User License Agreement

Effective date: June 18, 2026  ·  Last updated: June 18, 2026

This End User License Agreement ("EULA") is a legal agreement between you ("User", "you") and BrandSentry Pro ("BrandSentry", "we", "us") governing your use of the BrandSentry Pro software, platform, monitoring agents, APIs, and related services (collectively, the "Software"). By creating an account, installing any agent, or using any part of the Software, you accept and agree to be bound by this EULA. If you do not agree, do not use the Software.

This EULA should be read alongside our Terms of Service, which also apply to your use of the Software.

1. License Grant

Subject to your compliance with this EULA and payment of any applicable fees, BrandSentry Pro grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to:

  • Access and use the BrandSentry Pro web platform through a supported browser
  • Install and run the BrandSentry monitoring agent on servers and infrastructure that you own or are authorised to manage
  • Access the BrandSentry API to interact with your own account data, subject to applicable rate limits

This licence is granted solely for your internal business purposes and is strictly limited to the features and usage allowances of your active subscription plan.

2. Restrictions

You must not, and must not permit any third party to:

  • Copy, reproduce, modify, adapt, translate, or create derivative works of the Software
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software, except to the extent expressly permitted by applicable law
  • Rent, lease, loan, resell, sublicense, distribute, or otherwise transfer the Software or your access rights to any third party without our prior written consent
  • Remove, alter, or obscure any proprietary notices, labels, or marks on the Software
  • Use the Software to build or assist in building a competing product or service
  • Use the Software in any way that violates applicable law or regulation
  • Attempt to gain unauthorised access to any portion of the Software, our servers, or any related systems or networks
  • Introduce malware, viruses, or any harmful code through the Software
3. Authorised Use of Monitoring and Scanning

By using the Software, you represent and warrant that:

  • You own, operate, or have explicit written authorisation to monitor every domain, server, URL, IP address, or system you configure within the Software
  • You consent to BrandSentry Pro running uptime checks, SSL certificate checks, domain expiry checks, port scans, server load probes, and any other current or future monitoring and scanning functions against the targets you configure
  • You will not configure the Software to monitor or scan third-party systems without their explicit permission

BrandSentry Pro is not responsible for any consequences arising from your configuration of unauthorised targets. You bear sole liability for ensuring all monitored systems are within your authorised scope.

4. Monitoring Agent

Where your plan includes the system resource monitoring agent ("Agent"), the following additional terms apply:

  • You may install the Agent only on servers you own or have authorisation to manage
  • The Agent transmits system metrics (CPU, memory, disk usage, and related data) to BrandSentry Pro servers for the sole purpose of providing the monitoring service
  • You are responsible for ensuring the Agent installation complies with any hosting provider terms, data residency requirements, or security policies applicable to your infrastructure
  • Uninstalling the Agent is your responsibility; we do not retain system data beyond the retention period applicable to your plan after you remove or disconnect the Agent
5. API Access

If your plan includes API access, you are granted a limited licence to use the BrandSentry API to read and manage your own account data programmatically. You must not use the API to scrape or bulk-export data for commercial redistribution, exceed published rate limits, or interfere with the API's availability for other users. API keys must be kept confidential and must not be embedded in publicly accessible code or repositories.

6. Intellectual Property

The Software, including all underlying code, algorithms, interfaces, documentation, and all modifications or enhancements thereto, is and remains the exclusive property of BrandSentry Pro and its licensors. This EULA does not transfer any ownership rights to you. All rights not expressly granted herein are reserved by BrandSentry Pro.

You retain all rights to data you submit to the Software (monitor targets, notification contacts, status page content, etc.). You grant BrandSentry Pro a limited licence to process and store that data solely to provide the Software to you.

7. Updates and Changes to the Software

We may release updates, patches, or new versions of the Software at any time. Where updates are applied automatically (e.g., to the web platform or Agent), this EULA applies to all updated versions. We may add, modify, or remove features with reasonable notice. Continued use of the Software after an update constitutes acceptance of any changes to features or functionality.

8. Open Source Components

The Software may include open-source software components subject to their own licence terms. Nothing in this EULA limits your rights under, or grants you rights that supersede, any applicable open-source licence. A list of open-source components used is available on request.

9. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRANDSENTRY PRO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF MONITORING DATA, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SOFTWARE WILL DETECT ALL DOWNTIME EVENTS, VULNERABILITIES, OR INFRASTRUCTURE ISSUES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BRANDSENTRY PRO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST REVENUE, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR YOUR USE OF (OR INABILITY TO USE) THE SOFTWARE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY UNDER THIS EULA SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE 3 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

11. Indemnification

You agree to indemnify, defend, and hold harmless BrandSentry Pro and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Software in violation of this EULA; (b) your monitoring or scanning of systems without authorisation; (c) your violation of any third-party rights; or (d) any data or content you submit through the Software.

12. Term and Termination

This EULA is effective from the date you first use the Software and continues until terminated. It will terminate automatically if you breach any term of this EULA or the Terms of Service. We may also terminate this EULA at any time with notice to you.

Upon termination: (a) all licences granted hereunder immediately cease; (b) you must stop using the Software and uninstall any Agent; (c) any provisions of this EULA that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive termination.

13. Export Compliance

You agree to comply with all applicable export control laws and regulations. You represent that you are not located in, or a national of, any country subject to applicable trade embargoes or sanctions, and that you are not on any restricted persons list.

14. Governing Law

This EULA is governed by and construed in accordance with applicable law. Any disputes arising under or in connection with this EULA shall be subject to the same dispute resolution provisions set out in our Terms of Service.

15. Amendments

We may amend this EULA from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Your continued use of the Software after the effective date of any amendment constitutes your acceptance of the revised EULA.

16. Entire Agreement

This EULA, together with our Terms of Service and Privacy Policy, constitutes the entire agreement between you and BrandSentry Pro with respect to the Software and supersedes all prior or contemporaneous understandings regarding its subject matter. If any provision of this EULA is held unenforceable, the remaining provisions will continue in full force.

17. Contact Us

For questions or notices under this EULA, please contact:

BrandSentry Pro
Email: ray@brandsentrypro.com
Website: brandsentrypro.com