Refund & Return Policy

We’re confident that you’ll love BrandSentryPro. That’s why we offer a 30-day, no-questions-asked, full refund guarantee — even if you’ve used the product fully.

1. 30-Day Money-Back Guarantee

If you’re not completely satisfied with BrandSentryPro, just let us know within 30 days of purchase, and we’ll issue a full refund — no questions asked.

2. How to Request a Refund

Please contact us first at refund@brandsentrypro.com. We’ll review and process your request as quickly as possible.

You will receive a receipt confirmation the same business day.
Your refund will be processed within 10 business days, depending on your country and bank. In most cases, you’ll see the funds returned within 3–5 days.

3. Important: Remove Your Payment Information

We don’t store your credit card information on our servers. If you’ve signed up for a subscription, we recommend logging into your customer account and deleting your card details after cancellation to ensure full control of your data.

4. Refunds by Payment Method

Stripe: Refunds will be returned to your original payment card.
PayPal: Funds are returned to your PayPal account or linked card.
Paddle: Paddle may contact you to confirm details. You can also reach them directly at https://paddle.net.

Need Help?

We’re here to help. Just send an email to refund@brandsentrypro.com — we usually respond the same day during business hours.